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Why is the alternate ID pending when I go to add a new subscriber?

This means that the subscriber does not yet exist in our system, so no ID has been created. Based on your client, the field will guide you to populate with the appropriate number of characters, if needed.

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Q:
Why is the alternate ID pending when I go to add a new subscriber?
A:

This means that the subscriber does not yet exist in our system, so no ID has been created. Based on your client, the field will guide you to populate with the appropriate number of characters, if needed.