Open Positions

Current Opportunities
For 40 years, Minnesota-based employer groups and individuals have counted on Delta Dental of Minnesota (Delta Dental) for their oral health and dental benefit needs. Our employees are important members of our team. If you are interested in applying for an open position, you may mail, fax or e-mail your resume to the contact information below. Please note that Delta Dental no longer accepts unsolicited resumes. All resumes must be received in response to a specific position.

Human Resources
Delta Dental of Minnesota     E-mail:
Human Resources Department     hrrecruit@deltadentalmn.org
500 Washington Avenue South, #2060      
Minneapolis, MN 55415

ACCOUNT COORDINATOR

The Account Coordinator is responsible for providing customer service support for accounts. This position works closely with the account managers to build and maintain customer relationships by providing service excellence.

  • Support the activities of account managers as well as 300-500 customers, while maintaining relationships with designated accounts through communication, both verbal and written
  • Provide customer service, which may include interpreting plan design, researching and resolving phone and written inquiries, resolving claims, benefit and enrollment issues
  • Anticipate client needs in a changing marketplace. This includes keeping account managers informed of group and broker interactions.
  • Work with various departments to ensure accurate and prompt customer system updates
  • Assist the account manager in requesting and collecting management reports
  • Attend occasional customer/broker visits in an effort to educate on Delta’s administrative procedures and/or to provide issue resolution
  • Performs other duties as assigned

REQUIRED EDUCATION AND EXPERIENCE

  • Three years of post-high school training and/or industry related experience
  • BA/BS degree preferred
  • Insurance license may be required

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Adaptive to change
  • Written and verbal communication skills
  • Exceptional PC skills using MS Office
  • Strong organizational skills with an ability to prioritize workload/multi-tasking
  • Attention to detail
  • Self-motivation
  • Listening skills
  • Ability to work overtime on an as-needed-basis

 Affirmative Action and Equal Employment Opportunity Employer