Electronic Remittance Advice
General Information 835/Electronic Remittance Advice (ERA) is an electronic version of the provider Explanation of Benefits (EOB). You will receive this from the same clearinghouse used to submit your claims electronically. Check with your software vendor to determine how you will receive the ERAs.

If you are a Minnesota provider, we must comply with the MN Statute 62J.536 requiring all provider EOBs be sent and accepted electronically. Need duplicate EOBs? Either print a copy by going to Claims Inquiry on this Web site or contact Customer Service (see subscriber's ID card for phone number).

Questions on the ERA? Refer to the Claims Inquiry on this Web site to view the claim online or contact Customer Service (see subscriber's ID card for phone number).


Registration To start receiving the 835/ERA, you need to register for either Emdeon or Secure EDI to ensure the 835s are routed to your office. If you don't know if you use Emdeon or Secure EDI, contact your current software vendor or your own clearinghouse for more information.

Participation in Dental Electronic Remittance Advice (ERA) is limited to those providers whose practice management software vendor is participating in ERA with Emdeon or to those providers who have a Dental Provider Services (DPS) account.  Please contact your software vendor to verify participation or register for a DPS account at www.emdeondental.com

  • Secure EDI 835 Registration form, may be used by providers using Secure EDI as a clearinghouse.

    Secure EDI Web site: go to https://www.secureedi.com/availity and click on the "Register" box. Complete the rest of the registration details as instructed.

  • Additionally, you can view the 835 transactions via the Web sites that are supplied by Emdeon and Secure EDI.